Cleveland Guardians Free Ticket Offer in Response to MLB.TV Streaming Outage

Prior to the Cleveland Guardians’ season opener against the Kansas City Royals, some fans ran into technical difficulties while trying to watch the game. But fear not, the team is stepping up to make it right!

In an email sent out to Guardians TV subscribers, the team extended their apologies for any inconvenience during the game and offered a sweet deal as a way to say sorry. Fans will receive four free upper reserved tickets to a home game in April or May (excluding the sold-out home opener on April 8). Details on how to redeem this offer will be shared next week, so keep an eye out!

The team acknowledged the hiccups with the debut of CLEGuardians.TV, but mentioned that the issues were part of a larger temporary outage affecting live game streams across MLB.TV. The problem was quickly resolved, with reports of outages dropping significantly by 5 p.m.

For local fans looking to catch the Guardians in action, the team launched Guardians TV, a direct-to-consumer service offering game streams without the need for a traditional cable or satellite subscription. Priced at $19.99 a month or $99.99 for the whole season, it’s a pretty sweet deal for die-hard fans.

Before the game kicked off, the team also announced partnerships with local cable, satellite, and streaming providers to carry Guardians TV. However, some Spectrum customers were left scratching their heads when they couldn’t find the game on the channels specified in the release. A Spectrum spokesperson clarified that most customers can access Guardians TV through the Spectrum TV Select Plus package, or select packages for legacy customers. Pricing may vary depending on your area, so it’s a good idea to check out spectrum.com/policies/rate-card for more details.

So, if you encountered some technical snafus during the Guardians’ season opener, rest assured that the team has your back with free tickets to a future game. Stay tuned for more info on how to redeem this awesome offer and enjoy the rest of the season stress-free!